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Customer Support

HR Counselor® is distinguished by Advantage's commitment to fast, friendly, comprehensive customer support. You can reach us by phone at the numbers listed on this page, or use this site to get the assistance you need.

If you're a registered HR Counselor user, simply log in for access to the latest software updates and documentation.
 
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Frequently Asked Questions
If you've got a question, try our Frequently Asked Questions pop up window to see if you can find the answer to your problem.

If what you're looking for is not listed, use this form to submit your inquiry to us. We'll respond with the information you need as soon as possible.

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If you need Support, please call your local Advantage office or email inquiries to Help_Desk@advantagepayroll.com. Email requests will receive a confirmation with a W.O. number that you may refer to for follow up purposes.
   
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